Responsible Gambling at Spinmaya: Limits, Breaks and Support starts with agreements about how much money and time you want to spend on gambling. Treat a bet as an expense that you can lose, not as a way to earn income.
On this page, we help you set personal limits, recognise changes in your behaviour and seek support. You can reach us via email or Live Chat if you have a question about your account.
Gambling at Spinmaya for fun
Different types of games require different choices. The table explains general characteristics; a category in the table does not confirm that we offer it.
These general game categories show which types of choices you may encounter. This does not confirm that every category is included in our offering.
- Slots — In slots, reels with symbols spin; the game rules explain which combinations can produce a prize and how much a spin costs.
- Live casino games — In a live casino game, you follow a streamed dealer. Read the table rules before choosing a bet and stick to your own budget.
- Table games — Table games may use cards, dice or a roulette wheel. The possible bets and payouts depend on the rules of the game.
- Jackpot games — A jackpot game offers a chance to win a separate top prize. Check the game rules to understand which conditions apply to that prize.
Making agreements with yourself
Make your agreements before you begin, while you are not yet under pressure to continue playing. Write them down so that you can read them again while playing.
With this sequence, you can first understand a slot and set your limits before possibly playing with real money.
- Find a slot — Choose a slot you want to review and open the game information. Do not start betting yet: first decide how much money and time you want to spend at most.
- Check the RTP — Find the theoretical return-to-player percentage in the game information panel and read the explanation. Remember that this average does not predict your result in a short session.
- Set your stake — Check the available betting amounts and choose an amount that fits within your predetermined budget. Also calculate how much a series of consecutive spins could cost your budget.
- Practise and play consciously — Use a demo mode if one is offered for the game to learn the controls. If you then choose to play with real money, stop at your agreed limit.
A fixed amount to play with
Only choose money that remains after your rent, groceries and other necessary expenses have been paid. Treat that amount as a maximum, not as a target to spend.
A fixed playing time
Decide in advance when you start and when you stop. Set an alarm outside the game so that you also receive a reminder during an exciting round.
A clear moment to stop
Stop as soon as your agreed time or budget has been used up. A near-win does not change that agreement and does not make the next outcome predictable.
Tools at Spinmaya
You can ask us via email or Live Chat which options are available for your account. A personal agreement remains important even when you use a tool.
Before choosing a game, you can use the game information to understand how it works and what the possible costs are. These points can help you.
- RTP — The theoretical return-to-player percentage describes an average over many bets, not a guaranteed result for your session. Look for the explanation in the game information panel.
- Volatility — Volatility describes how strongly results can fluctuate. A game with larger fluctuations may have longer losing streaks, even with the same theoretical RTP.
- Bonus features — Read how a bonus feature is activated and what it changes in the game. A feature does not guarantee a win or a return of your stake.
- Betting range and demo — Check the lowest and highest stake and choose an amount within your budget. A demo, if available, lets you practise the controls without a real-money wager.
A limit on your deposits
A deposit limit determines how much new money you add within a chosen period. Also take into account money that is already in your playing account.
A limit on your stake
A betting limit helps you restrict the cost of individual game rounds. Even small bets can add up to a large amount if you continue playing for a long time.
A limit on your losses
A loss limit indicates how much you are willing to lose at most. Stop when you reach that limit instead of using additional money to recover the loss.
A limit on your playing time
A time limit makes your agreement about the duration of a session concrete. For example, use an alarm and close the game when it goes off.
Keeping track of your gambling behaviour
Regularly compare your actual gambling behaviour with the agreements you made in advance. This helps you notice sooner whether your limits are still working.
Reviewing your gambling history
Record what you wagered and what you received back for each session. The difference shows how much that session cost you or returned to you.
Reviewing your deposits
Add up your deposits over a period and compare the total with your budget. Include small, repeated deposits as well.
Tracking how long you play
Write down your start and end times, including sessions you resume after a break. Compare the total time with your original agreement.
Taking a break
A break interrupts the rhythm of placing bets again and again. Put your device away and do something that does not involve gambling.
A short time-out
If you notice that you are becoming rushed or irritated, end the session. Take some distance before deciding whether you want to play again later.
A longer gambling break
A longer break may help if you repeatedly exceed your limits. Ask us via email or Live Chat how you can arrange a break for your account.
Self-exclusion at Spinmaya
If you no longer want to play with us, contact us via email or Live Chat and ask for self-exclusion. Clearly state that you want to stop gambling on your account.
Spinmaya and the CRUKS register
CRUKS is the Dutch register for exclusion from gambling. Registration prevents participation with operators that are required to consult the register; that protection does not automatically apply to every operator.
Bonuses and responsible gambling
A bonus does not change your personal budget. Before participating, read which wagering conditions apply and do not spend extra money solely to clear a bonus.
Signs of a gambling problem
Pay attention to recurring changes, especially when gambling begins to affect your money, time or relationships. Even one warning sign is a reason to take a serious look at your behaviour.
Going over your budget more often
If you regularly spend more than agreed, stop depositing and review which expenses may be put at risk as a result.
Playing for longer and longer
Repeatedly ignoring your stopping time may mean that you have less control over your sessions. Take a break and discuss this with someone you trust.
Trying to win back losses
Betting more after a loss may increase the loss. Previous outcomes do not give you certainty about the next round.
Gambling with borrowed money
Using borrowed money to gamble can increase debt. Stop playing and seek help with organising your finances.
Neglecting work, school or family
If gambling begins to replace appointments or responsibilities, make room for a conversation with someone close to you and step away from the game.
When is it better to stop?
Stop when you reach your limit, need the money for necessary expenses or are playing to win back losses. Stress or the urge to hide your behaviour are also reasons to take a break.
Help with gambling problems in the Netherlands
Your GP can discuss which support suits your situation and refer you if necessary. You can also ask someone you trust to help you think about a first conversation.
Protecting your finances
Keep money for fixed expenses separate from your gambling budget. If you have debts, contact your municipality for help in dealing with them.
Keeping minors away from gambling
Do not share your account details with children and do not leave your device unattended while logged in. This reduces the chance that a minor can play through your account.
Test your own gambling behaviour
Ask yourself whether you respect your limits, are honest about your spending and can stop without feeling restless. If the answer to any of those questions is no, take a break and discuss your situation with someone.